Privacy Policy

At Confirm It, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, and shipping addresses that you provide to us.
• Order Data: Details about orders processed through your e-commerce store (Shopify, WooCommerce) for the purpose of confirmation.
• Usage Data: Information about how you interact with our dashboard and services.

2. How We Use Your Information

We use the information we collect to operate and improve our services, specifically to:

• Automate order confirmation calls/messages via WhatsApp.
• Integrate with courier services (Bosta, Khazenly, etc.).
• Process subscription payments.
• Send you technical notices, updates, and support messages.

3. Sharing of Information

We do not sell your personal data. We may share information with third parties only to perform specific services, such as:

• Courier Partners: To create shipments (e.g., Bosta, Aramex).
• Payment Processors: To handle billing securely.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the internet is guaranteed to be 100% secure.

5. WhatsApp Business Account Data

If you connect your own WhatsApp Business Account to Confirm It through our Meta app, Confirm It, Meta gives us an access token and the IDs of your account and phone number. We use them only to send your order confirmation messages from your number, receive your customers' replies to them, and manage the message templates those messages use. We do not store the chat history of your WhatsApp Business App.

You can disconnect your account or ask us to delete this data at any time — see our Data Deletion page.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at info@confirmit-eg.com.